Privacy Policy

Effective Date: 9/23/26
Last Updated: 9/23/26

NCW Medical (“NCW Medical,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through ncwmedical.com (the “Website”).

This Privacy Policy explains what information we may collect through the Website, how we use and share it, the choices available to you, and how to contact us with questions about our privacy practices.

By accessing or using the Website, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect information directly from you, automatically through your use of the Website, and from service providers that help us operate our business and Website.

Information You Provide

When you use our Website, contact us, submit a form, request information, schedule an appointment, apply for a job, subscribe to communications, or otherwise interact with us, we may collect information such as:

• Name
• Email address
• Phone number
• Mailing address
• Company or organization name
• Information submitted in a contact, inquiry, appointment, or intake form
• Communications you send to us
• Any other information you choose to provide

Please do not submit sensitive medical information, Social Security numbers, insurance information, financial account information, or other highly sensitive personal information through general Website contact forms unless NCW Medical specifically instructs you to use a secure method for doing so.

Automatically Collected Information

When you visit the Website, we and our service providers may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and links clicked
• Date, time, and duration of visits
• Referring and exit pages
• Approximate geographic location derived from your IP address
• Cookies, pixels, tags, and similar technologies

This information helps us understand Website traffic, improve the Website, protect against fraud or misuse, measure advertising performance, and improve our marketing efforts.

Cookies and Similar Technologies

We may use cookies, web beacons, pixels, analytics tools, and similar technologies to operate the Website and understand how visitors use it.

Cookies are small text files stored on your browser or device. They may allow us to remember your preferences, measure Website activity, improve Website performance, and deliver or measure relevant advertising.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain Website features or functionality.

How We Use Information

NCW Medical may use personal information for legitimate business purposes, including to:

• Respond to questions, inquiries, or service requests
• Provide requested information, products, or services
• Process appointment requests or other submitted forms
• Communicate with you about NCW Medical, our services, updates, events, or promotions
• Improve the Website, services, communications, and user experience
• Monitor Website performance and usage trends
• Analyze advertising and marketing effectiveness
• Maintain Website security and prevent fraud, misuse, or other unauthorized activity
• Comply with legal obligations and enforce our rights
• Carry out any other purpose disclosed when you provide the information or with your consent

Healthcare and Medical Information

The Website is intended to provide general information about NCW Medical and its services. Content on the Website is not medical advice and should not be relied upon as a substitute for consultation with a qualified healthcare professional.

Use of this Website does not create a patient-provider relationship unless and until NCW Medical expressly confirms such a relationship through appropriate processes.

If you submit personal information through the Website, NCW Medical will handle that information in accordance with this Privacy Policy and applicable law. However, general Website forms, email communications, and similar channels may not be appropriate for transmitting protected health information (“PHI”) or urgent medical concerns.

If NCW Medical collects, uses, or discloses PHI in connection with healthcare services, those activities may be governed by a separate Notice of Privacy Practices and applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable. This Privacy Policy does not replace any Notice of Privacy Practices provided to patients.

Do not use this Website or a general contact form for medical emergencies. If you have a medical emergency, call 911 or seek immediate emergency medical care.

How We Share Information

We may share personal information in limited circumstances, including with:

• Service providers that support Website hosting, analytics, communication, scheduling, marketing, customer relationship management, security, and other business operations
• Professional advisors, such as attorneys, accountants, insurers, and auditors, where necessary
• Government authorities, law enforcement, regulators, or other parties when required by law, legal process, or to protect rights, safety, property, or security
• A buyer, investor, lender, successor, or other party involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction
• Other parties with your consent or at your direction

We do not sell personal information for money. However, certain website analytics or advertising technologies may be considered a “sale,” “sharing,” or targeted advertising activity under some state privacy laws.

Analytics and Advertising

We may use third-party analytics, advertising, or marketing services to help us understand Website activity, evaluate advertising performance, and reach prospective customers or patients.

These providers may use cookies, pixels, or similar technologies to collect information about your interactions with the Website and, in some cases, other websites or online services. Depending on the tools used, this may include Google Analytics, Google Ads, Meta/Facebook advertising tools, call-tracking providers, email marketing platforms, scheduling platforms, or similar services.

You may be able to limit certain interest-based advertising through browser settings, device settings, industry opt-out tools, or platform-specific privacy controls. Your preferences may be browser- and device-specific.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Opt out of marketing emails
• Limit certain uses or disclosures of personal information where required by law
• Opt out of targeted advertising, sharing, or sale of personal information where applicable
• Appeal a decision regarding a privacy-rights request, where required by law

To unsubscribe from marketing emails, use the “unsubscribe” link included in the email. You may still receive non-marketing communications, such as responses to an inquiry or service-related notices.

To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before fulfilling a request.

Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for recognizing these signals, the Website may not respond to all Do Not Track requests. Where legally required, NCW Medical will honor applicable browser-based opt-out preference signals.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, online transmission, email system, or data storage method can be guaranteed to be completely secure. You should use caution when submitting personal information online and avoid sending sensitive information through unencrypted email or general Website contact forms.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain business records, and enforce agreements.

Retention periods may vary depending on the nature of the information, how it is used, legal requirements, and our operational needs.

Children’s Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate consent.

If you believe a child has provided personal information to us in violation of applicable law, please contact us so we can investigate and take appropriate action.

Third-Party Links

The Website may link to third-party websites, services, social-media platforms, scheduling tools, maps, payment platforms, or other resources. NCW Medical does not control those third parties and is not responsible for their privacy practices, content, or security.

We encourage you to review the privacy policies of each third-party website or service you use.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations. When we make updates, we will revise the “Last Updated” date at the top of this page.

Your continued use of the Website after an updated Privacy Policy is posted means you accept the revised Policy to the extent permitted by law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

NCW Medical
Website: https://ncwmedical.com
Email: info@ncwmedical.com
Phone 443.252.1383
Mailing Address: 4925 Pulaski Highway, Suite A, Perryville MD 21903

Before Publishing

Replace the bracketed fields and confirm these items:

• Whether the site has forms for appointments, patient intake, prescription requests, insurance information, or medical records.
• The actual third-party tools installed on the website, such as Google Analytics, Google Ads, Meta Pixel, appointment scheduling, call tracking, email marketing, live chat, or embedded forms.
• Whether NCW Medical is a HIPAA-covered entity and has a separate patient Notice of Privacy Practices.
• The company’s legal business name, privacy email, phone number, and mailing address.
• Whether the website serves California residents or residents of other states with privacy laws, which may justify adding a more detailed state-specific privacy-rights section.